Reports and Escalations Processes

USafe Action Force Pvt. Ltd. follows a structured reporting and escalation mechanism to ensure transparency, accountability, and prompt decision-making.

Recruitment Process

Recruitment Selection Phase

• Appropriate age criteria
• Physical fitness standards
• Relevant educational qualifications
• Suitable experience in similar field
• Diversity criteria compliance

Deployment Phase

• Site-wise manpower requirement assessment
• Shift allocation
• Duty briefing
• Deployment with complete uniform

Screening of Candidates and supervision by Security Site In-Charge ensures deployment quality.

Training Process

Regular training programs are conducted for all team members to enhance efficiency, operational capability, and professional knowledge.

• Director – Talent & Culture: Oversees overall training and development plans.
• Training Manager: Conducts site-specific and mandatory trainings and maintains training MIS.
• Operations Manager / Training Executive: Submits operational training plans to site in-charge.

Operational trainings are planned in accordance with Occupational Safety and Health Administration (OSHA) standards.

Training Modules

Course Content Includes

• Health and safety training
• First aid awareness
• Fire awareness
• Staff development
• Security training
• Fire alarm training

Career Progression Training

All company staff are provided opportunities to grow through structured courses:

• Store Detective
• Supervisors
• CCTV Operators
• Arrest and Restraint
• Vetting and Screening
• Close Protection

Operation Module

• Scope of work at company and individual site level
• Site due diligence before finalizing service level agreements
• Adherence to contract terms and client conditions
• Confidentiality assurance
• Strike action preparedness
• Staff supervision
• Performance evaluation and monitoring
• Incident reporting and weekly reports
• Monthly management reporting
• Contingency and emergency control procedures

Training Schedule

• Security operations training conducted monthly by Site In-Charge and Training Head
• Communication and behavioral training every 3 months by Talent & Culture Head
• Site-specific operational training conducted weekly by Shift Supervisor
• Monthly training plans prepared and attendance documented

Employee Benefits

• Provident Fund as per Government regulations
• ESI as per Government regulations
• Insurance coverage up to ₹2 Lakhs for every employee
• Emergency leave benefits
• 4 weekly offs, gazetted holidays, and 1 sick leave per month
• Accommodation and transport facilities
• Security engagement programs for promotion, development, and motivation